Forum Discussion
The video could not be found - in PowerPoint (it can be found in PowerPoint online, though)
When I embed a Stream video in PowerPoint I get the error message "The video could not be found". The link is working in the browser, though. It even works when opening the exact same presentation in PowerPoint online. Any idea how to solve this mystery?
7 Replies
MARK13 - Two questions: 1) Are you signed into the PowerPoint desktop app with the same account that you use to access Stream? 2) Is your PowerPoint desktop app a recent enough version, per https://docs.microsoft.com/en-us/stream/embed-video-powerpoint?
-Chris
ChrisKnowlton Thanks for looking into my issue. I'm signed in with the same account as online. I'm having Office 365. PowerPoint version is: 16.0.11929.20618.
MARK13 - I can't tell if you looked at the article I linked to. If I'm reading your reply correctly, you're running PowerPoint for Mac with a version that is older than the specified 16.26.19060901. Is that correct?
-Chris
