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RCloud85's avatar
RCloud85
Copper Contributor
Feb 10, 2021

Manage User Data - Reports

I started two user data reports and days later they are still in the status of 'Exporting...' Should it really take days for a report to be created? And to where is the data being exported? I wasn't asked for a filename or anything...

5 Replies

    • RCloud85's avatar
      RCloud85
      Copper Contributor
      ashleylords When I tried to create a new report is did work fairly quick. So, what happened last month... IDK. But is appears to be working now.
      • ashleylords's avatar
        ashleylords
        Copper Contributor
        Did that user not have much content? I didn't have issues running users that had 150 videos, but when I ran it for a higher up (who possibly has 1000's of videos) Ive gotten zero progress in two days.
    • RCloud85's avatar
      RCloud85
      Copper Contributor
      Ashley, I completely forgot about this and since it's been over 30 days... if it ever did create a report... it's gone now. I'll try again and create a reminder for myself...

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