Forum Discussion
RCloud85
Feb 10, 2021Copper Contributor
Manage User Data - Reports
I started two user data reports and days later they are still in the status of 'Exporting...' Should it really take days for a report to be created? And to where is the data being exported? I wasn't ...
RCloud85
Mar 26, 2021Copper Contributor
ashleylords When I tried to create a new report is did work fairly quick. So, what happened last month... IDK. But is appears to be working now.
ashleylords
Mar 26, 2021Copper Contributor
Did that user not have much content? I didn't have issues running users that had 150 videos, but when I ran it for a higher up (who possibly has 1000's of videos) Ive gotten zero progress in two days.
- RCloud85Mar 26, 2021Copper ContributorNo the user as of today only has 24 videos, so I don't think that was it. For me, it "might" have been the 'first-time' ever run issue... Or, just some weird Microsoft issue. It sounds like you've run these reports before with no issues, so the 'first-time' issue shouldn't apply for you. This is still an IDK issue. Maybe MicroSoft could look into it for you. I dislike these kinds of issues where I can't figure it out myself (that me). Good luck.