Forum Discussion
Manage User Data - Reports
I started two user data reports and days later they are still in the status of 'Exporting...' Should it really take days for a report to be created? And to where is the data being exported? I wasn't ...
RCloud85 I also am having this issue. Did yours ever end up exporting?
ashleylords When I tried to create a new report is did work fairly quick. So, what happened last month... IDK. But is appears to be working now.
- Did that user not have much content? I didn't have issues running users that had 150 videos, but when I ran it for a higher up (who possibly has 1000's of videos) Ive gotten zero progress in two days.
- No the user as of today only has 24 videos, so I don't think that was it. For me, it "might" have been the 'first-time' ever run issue... Or, just some weird Microsoft issue. It sounds like you've run these reports before with no issues, so the 'first-time' issue shouldn't apply for you. This is still an IDK issue. Maybe MicroSoft could look into it for you. I dislike these kinds of issues where I can't figure it out myself (that me). Good luck.