Forum Discussion

CharlieArellano's avatar
CharlieArellano
Brass Contributor
Mar 20, 2020

Is anyone having issues to upload a video to Stream?

Hey there!!

 

I've been trying for the last couple of hours to upload a video, usually it takes less than an hour (600 mb) but today, it's taking like forever, and I've changed the compression of the video to make it (200 mb) and not even 1% is being uploaded!!!!

 

Last week the processing issue and now this! I need help!!

 

Lorena Huang Liu by any chance you have some info about this?? I'm feeling super frustrated with this 😫

  • Benzini's avatar
    Benzini
    Copper Contributor

    CharlieArellano I'm having issues too. A recorded meeting in Teams failed to upload to Streams and the upload button is missing from Streams. I can't find any way to upload a video at all. Maybe they temporarily disabled uploads due to high usage?

    • CharlieArellano's avatar
      CharlieArellano
      Brass Contributor

      Benzini It might be, it's super weird, I have uploaded the video to Yammer and it took over 1 hour 😞 

       

      I guess I'll wait until later today to see if anything happens 😫

    • descapa_msft's avatar
      descapa_msft
      Icon for Microsoft rankMicrosoft

      Benzini were you able to upload earlier?  The fact that you don't see the Upload button makes me think that it might have been turned off by an admin.  

       

      As for folks hitting issues with upload, knowing some more details might be required, we are checking on our side.  

       

      Are you all based in Europe?  Or is your Stream tenant based in Europe?  There have been a lot of bandwidth concerns in Europe over the past few days.  

      • Benzini's avatar
        Benzini
        Copper Contributor

        descapa_msft I attached a screen grab of an outage notice for Stream that was sent to me by our IT department. I believe we are on MS's US East servers. Our headquarters is in Minneapolis.

         

        Our IT department said that they did not make any changes to our O365 tenant. Even if my upload access was restricted, the upload button should still be visible, according to the article at the link below. I attached a screen grab of what I'm seeing in Stream.

        https://docs.microsoft.com/en-us/stream/restrict-uploaders

  • Lewis-H's avatar
    Lewis-H
    Iron Contributor

     

    Ok so did some further digging and eventually decided to raise a ticket with Microsoft - so the data center is currently doing a migration of Microsoft Stream data and should be back up either tomorrow (Friday 1st Nov) or Monday 4th Nov apparently. If anyone else is having a similar issue with Stream this could be why (if your data center is in the UK).

    https://techcommunity.microsoft.com/t5/Microsoft-Stream-Service-Updates/Scheduled-Maintenance-UK-Only-Microsoft-Stream-Data-Datacenter/m-p/897717

    CharlieArellano 

  • Lewis-H's avatar
    Lewis-H
    Iron Contributor

    CharlieArellano 

    Ok so did some further digging and eventually decided to raise a ticket with Microsoft - so the data centre is currently doing a migration of Microsoft Stream data, and should be back up either tomorrow (Friday 1st Nov) or Monday 4th Nov apparently. If anyone else is having a similar issue with Stream this could be why (if your data centre is in the UK).

    https://techcommunity.microsoft.com/t5/Microsoft-Stream-Service-Updates/Scheduled-Maintenance-UK-Only-Microsoft-Stream-Data-Datacenter/m-p/897717

  • Yang_Huang's avatar
    Yang_Huang
    Copper Contributor

    CharlieArellano I have a similar issue - replacing with a new video but it will not finish uploading. And there is no way to cancel this and re-do. Reported this as an issue and hoping get technical support from MS to resolve this ASAP.

    • CharlieArellano's avatar
      CharlieArellano
      Brass Contributor

      Yang_Huang Hey! This happened once to me as well, and I needed to open a ticket with my IT team to help me cancel the upload and let me upload it again, this should be peace of cake for the admins of your IT Team 😃 Hope it gets fixed pretty soon!!

       

      Cheers!

  • trainingcabico's avatar
    trainingcabico
    Copper Contributor
    My video's are uploading eventually but the full length of the video is not being uploaded. Any idea's how to fix this?

Resources