Forum Discussion

CharlieArellano's avatar
CharlieArellano
Brass Contributor
Mar 20, 2020

Is anyone having issues to upload a video to Stream?

Hey there!!   I've been trying for the last couple of hours to upload a video, usually it takes less than an hour (600 mb) but today, it's taking like forever, and I've changed the compression of t...
Benzini's avatar
Benzini
Copper Contributor
Mar 20, 2020

CharlieArellano I'm having issues too. A recorded meeting in Teams failed to upload to Streams and the upload button is missing from Streams. I can't find any way to upload a video at all. Maybe they temporarily disabled uploads due to high usage?

  • descapa_msft's avatar
    descapa_msft
    Former Employee
    Mar 20, 2020

    Benzini were you able to upload earlier?  The fact that you don't see the Upload button makes me think that it might have been turned off by an admin.  

     

    As for folks hitting issues with upload, knowing some more details might be required, we are checking on our side.  

     

    Are you all based in Europe?  Or is your Stream tenant based in Europe?  There have been a lot of bandwidth concerns in Europe over the past few days.  

    • Benzini's avatar
      Benzini
      Copper Contributor
      Mar 20, 2020

      descapa_msft I attached a screen grab of an outage notice for Stream that was sent to me by our IT department. I believe we are on MS's US East servers. Our headquarters is in Minneapolis.

       

      Our IT department said that they did not make any changes to our O365 tenant. Even if my upload access was restricted, the upload button should still be visible, according to the article at the link below. I attached a screen grab of what I'm seeing in Stream.

      https://docs.microsoft.com/en-us/stream/restrict-uploaders

  • CharlieArellano's avatar
    CharlieArellano
    Brass Contributor
    Mar 20, 2020

    Benzini It might be, it's super weird, I have uploaded the video to Yammer and it took over 1 hour 😞 

     

    I guess I'll wait until later today to see if anything happens 😫

      • CharlieArellano's avatar
        CharlieArellano
        Brass Contributor
        Mar 21, 2020
        I was able to upload the video after 5 hours, this usually takes no more than 20 minutes because of my bandwidth. The weird thing is that this actually happened in Yammer too, apparently the video was uploaded but was not letting me go through.

        Answering to your other question, I’m actually located in Mexico, but I’m pretty sure the server is in US East Coast, because of other issues I have had in the past...

        What I’m worried is that I don’t know if the IT team is actually receiving these notifications about the issues the apps might be suffering, anyways, I upload a couple of videos every week, and I’m worried this could happen next week again 😞

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