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dad10ant's avatar
dad10ant
Copper Contributor
Dec 07, 2022

Re: Your message couldn't be delivered because the recipient's email server (outside Office 365) suspect

do these setting matter if i am only checking my email from the web?

one additional thought. I went to mexico a couple months back (just before this was an issue) and tried to check my hotmail from my phone. I had an issue doing that. I could not use the "mail" app on my cell phone, so used the web browser interface and was able to check my email. Do you believe trying to access this hotmail email from mexico has created a security flag on their end? If so, any recommendations to change?

3 Replies

  • Anonymous's avatar
    Anonymous

    dad10ant 

    We will not guess - contact technical support:

    https://support.microsoft.com/en-us/home/contact?linkquery=Can%27t%20sign%20in%20to%20Outlook.com%20or%20Hotmail

    • Raginho's avatar
      Raginho
      Copper Contributor
      Hi,

      for what it`s worth, I am also still having the issue and MS tech support is not helping at all. I`ve tried to "contact them" - it`s all about just automated steps- "did you try this, did you try that" - there is no real human I could try to contact and ask for help, is there?

      Really frustrating situation.

      • Anonymous's avatar
        Anonymous

        Raginho 

        I understand, I am not a Microsoft employee, but I see that your username -> is not your real name, and the spam filter automatically blocks - of course, currently the blocking rules are a priority due to threats. 

        Please let me know what you think? 

        of course the other user has the name "Verified" also I think it is inappropriate , and this could be the cause of the problem?

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