Forum Discussion

Scott Schreier's avatar
Scott Schreier
Copper Contributor
Dec 07, 2016

Skype for Business AA Preview System VM

Any thoughts on how to dump 0 to a system voicemail box (or a group) so that a VM can be left in a generic mailbox. I'm setup as operator currently for testing but would never want to leave it that way.

5 Replies

  • Scott Schreier's avatar
    Scott Schreier
    Copper Contributor
    I have enabled a general system attendant mailbox to be our operator and am now trying to create rules to forward the voicemail notification emails to several people that would monitor the mailbox rather than forcing them to constantly check it, has anybody had any luck in systematically redirecting or forwarding voicemail messages?
    • Kyle Swanda's avatar
      Kyle Swanda
      Copper Contributor

      We just have full mailbox access to the general mailbox for the users that needed to check voicemail.

      • MatKordell's avatar
        MatKordell
        Copper Contributor

        How about the ability to forward the voicemail on once it's placed in the mailbox.  Ideally a system/shared mailbox which can forward the voicemail as an email with attachement once received.

  • We can forward to a user account which has CloudPBX license assigned. I am trying find more details on the system mailbox, will post back.
    • Scott Schreier's avatar
      Scott Schreier
      Copper Contributor

      Thanks Mohammed, I'll bet that I can make dumping to CloudPBX licensed user work through some fancy delegation and message forwarding. That said, a system mailbox tied to a distro group would be ideal. Appreciate the answer and look forward to any additional detail.

Resources