Forum Discussion
Some users not obeying CsCallingLineIdentity setting
In the midst of a PBX migration to SfB Online (pure online deployment with CloudPBX); running into an odd issue; some users (for whatever reason it seems specific to a single site currently) are ...
We had this exact problem as well, and could only get it resolved with a support ticket.
Were these numbers ported in? (My speculation is that this only occurs on ported numbers.)
FYI: One huge issue we ran into was ~48 hours after setting a (non-working) CsCallingLineIdentity policy -- 100% of outbound calls were rejected (until we removed the CsCallingLineIdentity).
Nicholas Semenkovich Still waiting to get this ticket in, but curious if the fix was tenant-wide or just specific to those affected users?
I think it was actually number (DID) specific (we'd applied the CID policy tenant-wide).