Forum Discussion
Prevent Polycom Phone rolling back to old version - SFB Online.
Noticed that after the firmware update is installed, Polycom phone rolls back to the previous version automatically.
I got a message on the Polycom Phone that says "there’s a new update availab...
Jeff Schertz noted with thanks. So, what would be the best practice?
- Should we disable the Device Update ?
- If we should, how we could ensure that the phone is always running on the newest/latest firmware?
Thank you.
1. Yes, I recommend to disable this until potential future changes can improve the behavior.
2. If you have a small number of phones then it's easy to remotely update the firmware from Polycom's Hosted update server online. For managing multiple devices you can leverage a Provisioning Server.
Jeff Schertz Has your recommendation changed?
Thank you, Jeff Schertz
