Forum Discussion
Prevent Polycom Phone rolling back to old version - SFB Online.
Noticed that after the firmware update is installed, Polycom phone rolls back to the previous version automatically.
I got a message on the Polycom Phone that says "there’s a new update availab...
To clarify when an initial X.0 release is officially qualified for SfB then future X.1, X.2, X.3, etc are not re-qualified. These newer releases are always recommended by default but Microsoft does not update the Device Update server for every version.
Jeff Schertz noted with thanks. So, what would be the best practice?
- Should we disable the Device Update ?
- If we should, how we could ensure that the phone is always running on the newest/latest firmware?
Thank you.
1. Yes, I recommend to disable this until potential future changes can improve the behavior.
2. If you have a small number of phones then it's easy to remotely update the firmware from Polycom's Hosted update server online. For managing multiple devices you can leverage a Provisioning Server.
Jeff Schertz Has your recommendation changed?
Thank you, Jeff Schertz
