Forum Discussion
Polycom RealPresence Trio 8800 Signs out
We are starting to deploy these conference devices in our environment and am finding that they sign out after a few days of inactivity. We have Exchange resources we assigned S4B and Cloud licensing...
What is the firmware version you are running on the Trio? I upgraded to 5.4.4.776 and my Trios have been stable for a month now. I am assuming you are using an Office365 account?
I am using 5.4.4.7776, was stable for a while but as I said it started up again recently.
- OK try this (if you have not already) in the WebUI go to Settings>Polycom Labs...make sure the "Send Diagnostic Data" is set to Don't Send