Forum Discussion
Polycom RealPresence Trio 8800 Signs out
We are starting to deploy these conference devices in our environment and am finding that they sign out after a few days of inactivity. We have Exchange resources we assigned S4B and Cloud licensing...
I have the same setup as you, also using event zero. Is there anything in the logs of what is going on? Maybe PoE is restarting causing something? Just digging at straws
Adam - do yours reboot? I will ask the network guys if anything happens on the switch.
- The only time mine reboot is when I make a config change. Now it does reboot when I change the sign in address on the Polycom through the web portal. Maybe somebody is trying to login into it as them? I used event zero to modify the configuration so there is not configuration management icon on the main screen. It's pretty tightly locked down, no USB, no Bluetooth, Striped UI.
- Adam - do you have any global configs for alwaysreboot or polling? I am wondering if this is forcing a reboot and causes issues.
