Forum Discussion
Polycom RealPresence Trio 8800 Signs out
We are starting to deploy these conference devices in our environment and am finding that they sign out after a few days of inactivity. We have Exchange resources we assigned S4B and Cloud licensing...
Have you checked the firmware version of the deivces? Could it be possible that there is something else trying to sign in as that device locking out the account?
The firmware version is exactly what Polycom supports.
We are using Event Zero as a provisioning server and have config blocks on the device to log it in if needed...I have this on some common area phones. But good point though, I will check to see if the config block for the Trio is causing the issue.
We are using Event Zero as a provisioning server and have config blocks on the device to log it in if needed...I have this on some common area phones. But good point though, I will check to see if the config block for the Trio is causing the issue.