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Is anyone else's Cloud PBX down?
Is anyone else's Cloud PBX down?
I can't make or receive calls, no response from a ticket with MS no mention of any issues in the portal.....
We're down too; submitted a ticket with 365 and got a callback that there's an issue affecting "multiple tenants", but no ETA. Followup email from the tech indicated a PSTN Conf issue specifically for some reason.
edit: we're presenting as PSTN calls outbound just flat dying; inbound is endless ringing.
Title: PSTN and VOIP conference call issues
User Impact: PSTN users may be unable to communicate with VOIP users on conference calls, and vice versa.
Current status: We're investigating whether a newly introduced certificate is contributing to the problem. Once that is confirmed, we'll develop an action plan to mitigate impact.
Scope of impact: This issue could potentially affect any of your users if they have joined conference calls via PSTN or VOIP.
Start time: Wednesday, February 21, 2018, at 6:49 PM UTC
Next update by: Wednesday, February 21, 2018, at 9:30 PM UTC
Last Updated: Feb 21 2018 7:49PM UTC
7 Replies
Service is restored
We're down too; submitted a ticket with 365 and got a callback that there's an issue affecting "multiple tenants", but no ETA. Followup email from the tech indicated a PSTN Conf issue specifically for some reason.
edit: we're presenting as PSTN calls outbound just flat dying; inbound is endless ringing.
Title: PSTN and VOIP conference call issues
User Impact: PSTN users may be unable to communicate with VOIP users on conference calls, and vice versa.
Current status: We're investigating whether a newly introduced certificate is contributing to the problem. Once that is confirmed, we'll develop an action plan to mitigate impact.
Scope of impact: This issue could potentially affect any of your users if they have joined conference calls via PSTN or VOIP.
Start time: Wednesday, February 21, 2018, at 6:49 PM UTC
Next update by: Wednesday, February 21, 2018, at 9:30 PM UTC
Last Updated: Feb 21 2018 7:49PM UTCThank you
- Looks like they just posted an advisory specific to PSTN: LY129576
Status:Investigating
User impact:Users may be unable to make or receive calls using the Public Switched Telephone Network (PSTN).
Latest message:Title: PSTN calling issue
User Impact: Users may be unable to make or receive calls using the Public Switched Telephone Network (PSTN).
Current status: We're investigating an issue affecting PSTN calling. We'll provide an update within 30 minutes.
- We are having issues as well, Microsoft has posted an incident today on the O365 Health Status page
Thanks, What does the incident say, i am only seeing 2 advisories relating to Presence and Contacts
Mine is working, have my tenant in europe..
Service health is also not showing anything down about the Phone System.
