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Jeff Brown's avatar
Jeff Brown
Brass Contributor
Oct 11, 2017

Exporting PSTN Usage Details Report

I'm trying to export the PSTN Usage Details from the Skype Online admin center. The results show me around several thousand records, but only 10,000 records can be exported to Excel. Previously there was the command Get-CsPSTNUsageDetailReport but that is no longer available. Is there a workaround to export more than 10,000 items to Excel?

 

Edit: More info, I know I can filter it, but as call volume increases, filtering by 12 hours for several days is not a feasible task.

8 Replies

    • Diana Rose Dumayas's avatar
      Diana Rose Dumayas
      Copper Contributor

      Having the same issue. However, the data exported is only 898 but data are merged into one cell only. Is this an on-going issue for S4B reports?

      • Jeff Brown's avatar
        Jeff Brown
        Brass Contributor

        Hi Diana,

         

        I contacted support and the fields are separated by tabs, not immediately apparent when viewing it inside of Excel. If you select the first column and do Text to Columns conversion based on a tab, it will separate the data into their respective columns. Very poor design in my opinion and a step backward from the previous report design.

    • Jeff Brown's avatar
      Jeff Brown
      Brass Contributor

      Hi Deleted, I'm going to keep bugging you here. Noticed today in a client tenant that the export to Excel functionality has changed. Looks like we can now export more than 10,000 records at a time, but the resulting CSV file is garbage. The call data is now combined into a single cell with no discernable way to split the data apart. This is a huge loss to those who export this data for analysis. Any suggestions?

    • Jeff Brown's avatar
      Jeff Brown
      Brass Contributor

      Hi Naveen, thank you for the news. I tried to export about 20,000 records and it still was limited to 10,000 in Excel. Is this change currently being rolled out across the tenants?

      • Jeff Brown's avatar
        Jeff Brown
        Brass Contributor

        I tried again yesterday and was still limited to 10,000 records. Is this something that is still being rolled out to all tenants?

  • Jeff Brown's avatar
    Jeff Brown
    Brass Contributor

    I'll toss in a reply to my own comment here. I found where the report can be access through the REST API:

     

    https://technet.microsoft.com/en-us/library/dn781442.aspx

     

    In this list of tables to pull, there is a CsPSTNUsageDetailDaily, however, it only pulls data from earlier this year and nothing recent. Is this table still updated? Any other Cs* table I connect it has recent data.

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