Test-CsDataConference fails when wac/oos is tls 1.2 only
Hi We have disabled old tls versions for wac/oos so it only supports tls 1.2. In itself that works great, and we can still share powerpoints in skype meetings. However the synthetic transaction for dataconference fails when wac/oos is tls 1.2 only. We have verified the issue by enabling older tls versions again and then the test passes. Error Message : Synthetic Transaction failed navigating Office Web Apps Url. Reason: Error HTTP status: SendFailure, Office Web Apps Correlation Id=(null) Anybody else experiencing this? Thanks in advance JonatanCQD to differentiate P2P and Conference Meeting
Hi, I was requested to investigate the qualities of P2P call and conference meeting between offices in our organization that runs on MPLS and Internet. Right now, I don't have a clear indicator to differentiate the calls and meeting in CQD report. What would be the right dimensions in query editor, any idea? Thanks.(CDR/QoE) data for Call quality performance - reporting trends and details
I am very interested to understand to hear the <pings> out there - you who use the data from Lync or Skype on-prem's QoE database - whether you consume it in it's raw format in the manner of a data scientist, or consume it through a 3rd-party-developed reporting app in the manner of a customer-experience-support analyst / investigator. Is it just me or does the SfBO reporting still leave something to be desired? There is some elementary reporting, but I am not seeing anything that matched Lync/Skype Monitoring Reports. There is a mountain of meta-data in the QoE database. Is that getting left behind? Microsoft did a good job creating simple report-query-templates in the Monitoring Report server that could render 80% of what most Telecom Managers would expect their team to know from a platform. And for the other 20%, ALL the data was simply... available at the customer's disposal (and/or a partner's disposal). For Voice Engineers, Support Analysts, and Service Owners, this was a dream come true. Performance data at our fingertips. Now, with Skype for Business Online, I seem to bottom out on report category / type templates that I am otherwise accustomed to leveraging in the Monitoring Reports. And I hear partners are unable to get access to the Call Analytics API, so this tells me - simply - that in Skype for Business Online, there is some data I am no longer able to access, that I would like to access. @ Microsoft: Are there still developments happening in this space? I would like to see the SfB Online window unlocked for me to get into my QoE data, so that I (or a partner) can render the data in more relative context, with custom filtering. Some of that data can be used to prove Skype is not the root cause of an issue. Next, I would like to also understand the product team's vision of reporting call quality - for calls made in Microsoft Teams. I guess you have a challenge... because the boil-the-ocean expectation is that we will see all platforms (Skype on Prem + Skype Online + Teams...) to be rendered into a one-report-viewing experience. Right? ;-) What is the road map and pending enhancements for CQD and/or Call Analytics, in general? Where / when does Teams sit on that roadmap? And... Will a customer be able to render their own meta-data or be restricted from it?
SFB: Tearing down sessino due to failure in pending disclaimer state
Hello everyone I have monitoring reports deployed. in the conferencing diagnostic report, i am seeing unexpected failure with diagnostic header "52507; reason="Tearing down session due to failure in pending disclaimer state"". What does this mean? Cheers and stay safe
Reporting on user status history
Is there anyway to report on a user's status history (Active, Mobile, vs inactive)? I have a manager that's trying to review some data related to her employees who are currently WFH, and how much time they are active on their workstations. Since Skype for Business shows their current status, I thought it had to be logged somewhere. I've searched through the reporting and logs, message boards, etc, and can't seem to find anything other than user activity related to Chat, email, calls, etc. Thanks, Rob
Skype For Business - Monitor Infrastructure
May be an easy one for you guys. I'm looking for best practice, and advice on monitoring our Skype Infrastructure. We have SFB 2016 on premise. At the moment other than monitoring the topology via the control panel I am unsure as the best way to manage the infrastrucutre. It tends to be more of a reactive environment rather than pro-active. Usually an issue will be reported via our helpdesk which will alert ourselves to a problem. Can you reccomend the best way to monitor : Servers within the environment Services that need to be monitored. (What services) SIP etc Would we be best buying a monitoring tool? Would we be best carrying out an hour a week to carry out manual checks? (hopefully this isn't the case). Any advice would be greatly appreciated
"Skype for Business admin center" reports down?
Can anyone get to the "PSTN usage details" report in the "Skype for Business admin center"? It was working last week, but today it pulls up nothing and returns "Trouble getting data for this report. If the issue persists, please contact Microsoft support." The Help button at the top-right open a blank window.Analytics / Details on Skype for Business Auto Attendants and Queues
We are using Skype for Business and the Microsoft Phone System Cloud PBX functionality. I'm trying to find some details about some specific calls and not sure where to look. What I have from the PTSN usage report is the details for the ucap_in call to a service number which is an auto attendant. I'm trying to figure out which queue it may have been directed to and if it was answered and by whom and I'm not sure where to look. Can anyone point me in the right direction of where to look for more details?
