Forum Discussion
Kyle Swanda
Sep 22, 2016Brass Contributor
Change User Number to Service Number
In S4B Online, is it possible to convert a user number into a service number? We are working on moving a client to S4B PSTN Calling and since AA isn't available yet, we are going to use Team Call Gr...
Helbert Fonseca Maich
Jul 31, 2017Former Employee
Sorry the dalyed reply.
Jason Beney has thing issue been resolved yet?
There are no delaed replication from the point the numbers in inject into your account/tenant. If you still can't see the number in the Admin Center, we'll need to look into it.
If this matter hasn't been solved yet, please send me a private message and I'll help engaging with Support.
Jason Beney
Aug 01, 2017Copper Contributor
Hi Helbert,
yes I changed approach and went to PTNEU@microsoft.com, really helpful team that did it in minutes for me! Have submitted another request as we are now up and running with our internal IT Service Desk running off SFB. This is going to make the team site independent and enable them to work From Home or anywhere. Looking to roll this out to a few other Depts. too.
Jason