Forum Discussion

Khoon Yong Chua's avatar
Khoon Yong Chua
Brass Contributor
Apr 18, 2017

CCE First Call fail

hi,

 

I had installed CCE 1.4.1 previously and it is working fine with SIP Trunking to PSTN, except for the below issue.  Hope someone can help or give suggestions to resolve it:

 

1.  After 3 hours of no call activity, I make a call from PSTN to SFB client.  The first call will fail, and subsequent calls are OK.

 

2.  If the first call is from SFB client to PSTN, the call is OK.

 

This weird behaviour is most puzzling.

Thank you.

Cloud PBX

5 Replies

  • KennethML's avatar
    KennethML
    MCT
    Apr 20, 2017

    That is an interesting issue. I don't see that in my environment running on 1.4.1.

     

    Could you try to test the scenario running IncomingAndOutgoingCall CLS scenario on all servers??

     

    Start-CsCLSlogging -Scenario IncomingAndOutgoingCall

    Reproduce the issue.

    Stop-CsCLSLogging -Scenario IncomingAndOutgoingCall
    Search-CsCLSLogging -FileName logfile.txt

    Have a look at the logfile or post it in this thread.

     

    Hope this helps you

     

    /Kenneth ML