Forum Discussion
Khoon Yong Chua
Apr 18, 2017Brass Contributor
CCE First Call fail
hi, I had installed CCE 1.4.1 previously and it is working fine with SIP Trunking to PSTN, except for the below issue. Hope someone can help or give suggestions to resolve it: 1. After 3 ho...
KennethML
Apr 20, 2017MCT
That is an interesting issue. I don't see that in my environment running on 1.4.1.
Could you try to test the scenario running IncomingAndOutgoingCall CLS scenario on all servers??
Start-CsCLSlogging -Scenario IncomingAndOutgoingCall
Reproduce the issue.
Stop-CsCLSLogging -Scenario IncomingAndOutgoingCall
Search-CsCLSLogging -FileName logfile.txt
Have a look at the logfile or post it in this thread.
Hope this helps you
/Kenneth ML
- Khoon Yong ChuaApr 24, 2017Brass ContributorThank you Kenneth.
- Nikolay MuravlyannikovApr 26, 2017
Microsoft
Please shaare the logs. How many Cloud COnnector instances do you have?
- Khoon Yong ChuaApr 28, 2017Brass Contributorhi,
Currently I had deployed 1 CCE instance to a customer, and this one got no issue.
I am having the first call issue for my testbed CCE, where the first call from PSTN would fail after 3 hours of no activity.
The OK and NG trace at that moment is shown below:
OK:
TL_INFO(TF_COMPONENT) [mspool\MediationServer]0638.0324::04/24/2017-01:51:49.036.00002046 (S4,SipTlsConnection.set_DontSendNegotiateRequest:sipconnection.cs(3433)) (00000000028DE1A9)Negotiate Request = False
TL_INFO(TF_NETWORK) [mspool\MediationServer]0638.0324::04/24/2017-01:51:49.036.00002047 (S4,TlsTransport.set_DontSendNegotiateRequest:tlstransport.cs(110)) (0000000001973ECC)Negotiate = False
TL_INFO(TF_NETWORK) [mspool\MediationServer]0638.0324::04/24/2017-01:51:49.036.00002048 (S4,NegotiateLogic.set_DontSendNegotiateRequest:negotiatelogic.cs(146)) (0000000002ACFB91)Negotiate = False
TL_INFO(TF_NETWORK) [mspool\MediationServer]0638.0324::04/24/2017-01:51:49.037.00002049 (S4,NegotiateLogic.set_DoesSupportClientDraining:negotiatelogic.cs(165)) (0000000002ACFB91)Support Client Draining = False
TL_INFO(TF_CONNECTION) [edgepool\EdgeServer]09EC.084C::04/24/2017-01:51:51.991.00002002 (SIPStack,SIPAdminLog::WriteConnectionEvent:SIPAdminLog.cpp(388)) [1923522296] $$begin_record
Severity: information
Text: Server connection established
Peer-IP: 192.168.1.127:50521
Peer: mspool.axiomdemosite.local:50521;ms-fe=MediationServer.axiomdemosite.local
Peer-Cert: mspool.axiomdemosite.local(MediationServer.axiomdemosite.local)
Transport: M-TLS
Data: alertable="yes"
$$end_record
NG:
TL_INFO(TF_COMPONENT) [mspool\MediationServer]0638.02E4::04/25/2017-01:20:46.406.000020F9 (S4,SipTlsConnection.set_DontSendNegotiateRequest:sipconnection.cs(3433)) (000000000121AFE8)Negotiate Request = False
TL_INFO(TF_NETWORK) [mspool\MediationServer]0638.02E4::04/25/2017-01:20:46.406.000020FA (S4,TlsTransport.set_DontSendNegotiateRequest:tlstransport.cs(110)) (0000000001F9A42A)Negotiate = False
TL_INFO(TF_NETWORK) [mspool\MediationServer]0638.02E4::04/25/2017-01:20:46.406.000020FB (S4,NegotiateLogic.set_DontSendNegotiateRequest:negotiatelogic.cs(146)) (0000000002CBB96E)Negotiate = False
TL_INFO(TF_NETWORK) [mspool\MediationServer]0638.02E4::04/25/2017-01:20:46.406.000020FC (S4,NegotiateLogic.set_DoesSupportClientDraining:negotiatelogic.cs(165)) (0000000002CBB96E)Support Client Draining = False
TL_INFO(TF_PROTOCOL) [mspool\MediationServer]0638.0A78::04/25/2017-01:20:51.921.000020FD (S4,SipMessage.DataLoggingHelper:sipmessage.cs(801)) [1172392135]
<<<<<<<<<<<<Incoming SipMessage c=[<SipTcpConnection_10FC87D>], 192.168.1.127:5068<-192.168.1.126:35715
CANCEL sip:+6568130463@gateway1.axiomdemosite.com SIP/2.0
FROM: "96794134" <sip:+6596794134@202.163.63.213>;tag=1c1646615811
TO: <sip:+6568130463@gateway1.axiomdemosite.com>
CSEQ: 1 CANCEL
CALL-ID: 1270468232254201711120@192.168.1.126
MAX-FORWARDS: 10
VIA: SIP/2.0/TCP 192.168.1.126:5060;alias;branch=z9hG4bKac96743477
CONTENT-LENGTH: 0
USER-AGENT: Mediant SW/v.7.20A.001.501