Forum Discussion
Ability to ignore a call from a Call Queue
Is it possible to ignore a call that comes in on a call queue? We have a call queue setup and the only option when the notificiation comes us is to answer. This makes it kind of annoying if you are...
Bump. Is there an update to this? This is a show stopper. We deployed call queues and when you are already on a call, having it ring again in your ear just doesn't work.