Forum Discussion

Copper Contributor

Dec 14, 2016

Is there anyway to turn off the mute announcement in Skype for Business?

Specifically, the announcement of "Mute Off" when you want to talk during a conference call. The volume and duration can make you miss discussion or an opportunity to insert yourself. If we want to e...

Iron Contributor

Feb 09, 2017

Are you using a Plantronics headset by any chance?

The "Mute Off" and Mute On" playback is a headset feature from the manufacturer. Lync / Skype client actually plays Lync_muting.wav when you mute and nothing when you unmute.

You can notice the difference i you change your audio settings to desktop speakers to hear the raw experience.

So if you have a Plantronics headset, you need the Plantronics Hub installed on the machine. Then open the hub, go to settings, general. In there you will see a mute off alert. Change the setting to Tone only and apply. Then you'll hear just a beep when coming off mute.

VicJames21

Copper Contributor

May 13, 2019

MarkVale Thanks for this, although I know posted a while ago, I just wanted to express my own annoyance at this ridiculous setting for this headset - as per OP, the notification actually covers other speakers. My advice to plantronics is to remove this as the default setting as it's very silly!