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Daniel Kundrat's avatar
Daniel Kundrat
Copper Contributor
Apr 11, 2017

Wrong job title displaying

I'm using SfB on Mac (Version 16.5.185) and my job title is still my old title. (It was changed March 15th). Is there a grace period for it to sync from Outlook? Please advise.


Thanks! 

  • Indy's avatar
    Indy
    Copper Contributor
    Do you checked if your Job Title is correct on the Active directory side?
  • Steven Jordan's avatar
    Steven Jordan
    Copper Contributor

    So I'm running into the same issue.

     

    Active Directory has the appropriate job title.

    Sync with A.D. to O365 is functioning properly and replicated.

    Delve shows the correct title.

    Exchange shows the correct title.

     

    Skype for Business for mac, shows the previous job title, not the current up-to-date job title.

     

    :(

    • Maria Kazandra Orias's avatar
      Maria Kazandra Orias
      Copper Contributor

      Hi, are there any updates for this post? I'm currently having the same issue.


      Steven Jordan wrote:

      So I'm running into the same issue.

       

      Active Directory has the appropriate job title.

      Sync with A.D. to O365 is functioning properly and replicated.

      Delve shows the correct title.

      Exchange shows the correct title.

       

      Skype for Business for mac, shows the previous job title, not the current up-to-date job title.

       

      :(


       

  • paulson mathew's avatar
    paulson mathew
    Copper Contributor

    I too have the same issue, with a bunch of users on the MAC, old job titles showing up. This is happening only on their respective MAC machines, ever other user can view the latest Job titles these users, even other users on the MAC can see the latest information.

    I checked the users contact cards on outlook, nothing specific to his contact in there.

    Pulled the user data from RTClocal, even in here the users Old job title shows up, how do we update this information?

    Where is the MAC client getting this information from?

  • This is a known issue, and we are working on a fix in the UCWA component of the server. The app relies on the server component to refresh the contact information, and it doesn't always refresh for yourself in some circumstances. Everyone else should be seeing your correct information; it is just your view of the contact card that has stale data.
    • Adnan Bouguila's avatar
      Adnan Bouguila
      Copper Contributor

      Any way to force that update from the Local Machine or from the server side? can you please give more details.

      regards :-) 

    • Alex O'Carroll's avatar
      Alex O'Carroll
      Copper Contributor

      Do we know if there is any fix for this as of yet? Have just come across this issue myself with a user and not sure what to do about it.

    • JimWilliamson68's avatar
      JimWilliamson68
      Copper Contributor

      Any update here? As of Dec 7, 2018 still doesn't appear to be resolved.

       

  • kevins0's avatar
    kevins0
    Copper Contributor

    Daniel Kundrat I might be late into this thread, but this is still appearing to be an issue. 
    I logged into Skype for Business on a Windows machine and that updated the Job Title instantly on the Mac side. 

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