Forum Discussion

Daniel Kundrat's avatar
Daniel Kundrat
Copper Contributor
Apr 11, 2017

Wrong job title displaying

I'm using SfB on Mac (Version 16.5.185) and my job title is still my old title. (It was changed March 15th). Is there a grace period for it to sync from Outlook? Please advise. Thanks! 
mac
Skype for Business
Phillip Garding's avatar
Phillip Garding
Former Employee
Aug 03, 2018
This is a known issue, and we are working on a fix in the UCWA component of the server. The app relies on the server component to refresh the contact information, and it doesn't always refresh for yourself in some circumstances. Everyone else should be seeing your correct information; it is just your view of the contact card that has stale data.
  • Bhuvnesh's avatar
    Bhuvnesh
    Copper Contributor
    Dec 13, 2018

    Phillip Garding Is there any update on this issue ?

     

    We also have multiple users facing this issue as of 13th December, 2018.

    • Phillip Garding's avatar
      Phillip Garding
      Former Employee
      Dec 13, 2018

      The fix for Skype for Business Online users is in the final stages of testing, and should be in production by the end of the year.  The fix is also on track to be released as part of the next cumulative updates to Skype for Business 2015 and 2019 servers.

      • John Francis's avatar
        John Francis
        Iron Contributor
        Jan 24, 2019

        Hi Phillip Garding - is there any update on the fix for Skype for Business Online?

        Our SfB Mac/iOS users are impacted.

        PC users see all of the correct job titles for the Mac users.

        All Mac users see old / incorrect / stale job titles for themselves and other Mac users.

        All these Mac users are homed in SfB Online.

  • JimWilliamson68's avatar
    JimWilliamson68
    Copper Contributor
    Dec 07, 2018

    Any update here? As of Dec 7, 2018 still doesn't appear to be resolved.

     

  • Alex O'Carroll's avatar
    Alex O'Carroll
    Copper Contributor
    Nov 13, 2018

    Do we know if there is any fix for this as of yet? Have just come across this issue myself with a user and not sure what to do about it.

  • Adnan Bouguila's avatar
    Adnan Bouguila
    Copper Contributor
    Aug 13, 2018

    Any way to force that update from the Local Machine or from the server side? can you please give more details.

    regards :-) 

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