Forum Discussion
ParkerJosh
Aug 28, 2025Copper Contributor
Windows 11 lock screen bug
We are having an issue where some users cannot log back into windows 11 after going to a lock screen. Windows will tell you the password or username is incorrect even though the credentials are defia...
KirbyPaint
Jan 06, 2026Copper Contributor
We are also having this issue at the organization I work at. For what it's worth, I've been able to guide users to the "Switch user" button in the bottom-left corner, and if they're able to "Switch user" into "Other User" and log in with their ID & password, 99% of the time it gets them in, even when it just said their password was wrong. Restarting/shutting down fixes it almost the rest of the time.