Why Entra ID attributes don’t always appear on Microsoft 365 profile cards

While working with Microsoft Entra ID and Microsoft 365 profile cards, I ran into a behavior that often causes confusion: attributes like EmployeeType can exist in Entra ID and Microsoft Graph, yet not appear consistently on Microsoft 365 profile cards.

This post breaks down why this happens, what’s actually happening behind the scenes, and what you can realistically expect when working with profile card attributes in real environments.

Profile cards should be treated as a presentation layer, not a guaranteed real-time reflection of every Entra ID attribute.

If you’ve seen similar behavior with other attributes or workloads, I’d love to hear how you’ve approached it in your environments.