Forum Discussion
Outlook.com not receiving emails from trusted senders
Hi I have problem by receiving emails. emails from different emails once blocked and unblocked , now added to safe sender list, safe mail list still I cant receive email. it is chronic problem since 2 years in my account. support Outlook didn't help.
4 Replies
- jcsaezCopper Contributor
I have the same problem. Well not me to be accurrate.
My ex-wife and I used to communicate our child's stuff with outlook.com accounts. Since 3 months ago she says she haven't received any of my email, but I receive every email she send. Before we allways communicate without any issue.
Any clue about solution? Is there anyone more with the same problem?
- Marcus_DingCopper Contributor
ONE thing that is causing the problem:
YOUR MAILBOX/ CLOUD IS FULL
Try emptying much of the stuff (old emails, unused docs).
- asiman_92Copper Contributor
Hi Marcus. It has 3 gb empty cloud in one drive out of 5gb. Are you sure i must delete old emails? Did you experience such problem?
- Marcus_DingCopper Contributor
Oh my god.
That's way too harder now.
Sorry to tell you that I'm too underexperienced
but I will try to help