Forum Discussion
asiman_92
Jan 06, 2026Copper Contributor
Outlook.com not receiving emails from trusted senders
Hi I have problem by receiving emails. emails from different emails once blocked and unblocked , now added to safe sender list, safe mail list still I cant receive email. it is chronic problem since...
Marcus_Ding
Jan 08, 2026Copper Contributor
ONE thing that is causing the problem:
YOUR MAILBOX/ CLOUD IS FULL
Try emptying much of the stuff (old emails, unused docs).
asiman_92
Jan 08, 2026Copper Contributor
Hi Marcus. It has 3 gb empty cloud in one drive out of 5gb. Are you sure i must delete old emails? Did you experience such problem?