Forum Discussion

  • Yu Chen's avatar
    Yu Chen
    Copper Contributor
    Jan 28, 2020

    Sajith G H 

     

    similar/same issues with modern News web part --

    • Thumbnail image will not show if the News web part settings is "Selected site", but post thumbnail will show if News web part is "This site only". Is this a Hub site issue?
    • Some posts thumbnail will show in News web part roll-up, others won't, it's about 50/50. All images are JPG and data-sp-originalimgsrc is /_api/v2.1/
    • Posts that are not displaying thumbnails, are instead, displaying this placement image: https://spoprod-a.akamaihd.net/files/sp-client/image_background_stockimage_9fe1b89a.png
    • Site permissions are the same for Parent Hub site and associated Hub sites.

    Anyone able to get more clarity on this? TIA.

    • gildajimenez's avatar
      gildajimenez
      Copper Contributor
      Jan 28, 2020

      Please excuse me, I realized after posting this, that I have used a news web part but I needed a Hero Web part Yu Chen It has been solved.

    • Sajith G H's avatar
      Sajith G H
      Brass Contributor
      Jan 22, 2020

      simuuh 

       

      After uninstalling the App from Site (Different Site Collection) and App Catalog Site, it took almost 2 hours to fix the thumbnail images in the News Web Parts in the Root Site Collection.

       

      How can we fix this ? This issue will come if we add any App in the Catalog Site again.

  • ShareCloud's avatar
    ShareCloud
    Brass Contributor
    Jan 22, 2020

    Hi,

     

    We are seeing the same issue in several tenants. It seems that issue occurs only on rootsite with News webpart. When you open news itself, then picture is displayed correctly.

     

    When looking at the console, I see following:

    Given error message cannot resolve:

    https://[tenantname].sharepoint.com/_layouts/15/getpreview.ashx?resolution=0&path=%2F_api%2Fv2.1%2Fsites%2F[tenantname].sharepoint.com%2C2b197a1e-4ad8-4169-9f34-c07da56b0253%2C8f005fe1-4d69-4623-8403-dd001ac8ae5b%2Fitems%2Fe9056bc1-5794-439e-85b8-d1dbe345a5a5%2Fdriveitem%2Fthumbnails%2F0%2Fc400x99999%2Fcontent%3Fprefernoredirect%3Dtrue%26clienttype%3Dmodernwebpart&clientType=modernWebPart

     

    We reported an issue to MS also. Hoping it will get fixed soon...

    Mihkel

    • Sajith G H's avatar
      Sajith G H
      Brass Contributor
      Jan 22, 2020

      ShareCloud 

       

      The Culprit  is Power Apps. I tried to customize a list form using Power App. When I deleted from the list, the news web part started working properly.

      • ShareCloud's avatar
        ShareCloud
        Brass Contributor
        Jan 22, 2020
        Hi,
        Not in my case. I haven't done any changes using Powerapps and the news thumbnails are still missing.
        Can you clarify if you tried to customize SitePages library with powerapps or some other list?

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