Forum Discussion
NThoman
Feb 27, 2025Iron Contributor
Syntex Failing
Starting around 10PM EST last night all my files stopped getting processed by Syntex. All show "Failed". With the error: "The applied models can't process this type of file" These are all PDF and Ex...
Tech18
May 21, 2025Copper Contributor
We've been having the issue again for the last 24 hours, currently no service issue reports on the 365 status pages.
Files don't start processing automatically, and if manually started they show "In Progress" yet don't make any progress.
Anyone else experiencing this? Also logging a support request with Microsoft.