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Chad West's avatar
Chad West
Brass Contributor
Mar 11, 2019

Wiki/Knowledgebase/Information Sharing

I'm just wondering how people are finding the best way to handle Teams integration along with SP365 and giving a collection of information to users. I'm with the IT helpdesk and would like to make va...
sharepoint
teams
Norman Young's avatar
Norman Young
MVP
Mar 11, 2019

Hello Chad West,

 

Good question and one that we are dealing with now. The classic SharePoint wiki solution lacks the modern experience and we are reluctant to use it. The Teams wiki solution works well for smaller teams but not suitable for our intranet users. We are leaning towards a custom wiki solution based on "out of the box" modern site pages and web parts.

 

I hope this helps.

 

Norm

Resources

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I'm with the IT helpdesk and would like to make va...","body@stringLength":"497","rawBody":"

I'm just wondering how people are finding the best way to handle Teams integration along with SP365 and giving a collection of information to users. I'm with the IT helpdesk and would like to make various how-to articles for my users but am not sure which path of housing the info would be best received. I'm currently leaning towards a Notebook for the search functionality, but I'm not sure users would like the format change.

Please let me know what you have found to work for you.

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I'm just wondering how people are finding the best way to handle Teams integration along with SP365 and giving a collection of information to users. I'm with the IT helpdesk and would like to make various how-to articles for my users but am not sure which path of housing the info would be best received. I'm currently leaning towards a Notebook for the search functionality, but I'm not sure users would like the format change.

Please let me know what you have found to work for you.

"},"Conversation:conversation:364426":{"__typename":"Conversation","id":"conversation:364426","solved":false,"topic":{"__ref":"ForumTopicMessage:message:364426"},"lastPostingActivityTime":"2019-03-14T08:03:01.654-07:00","lastPostTime":"2019-03-14T08:03:01.654-07:00","unreadReplyCount":10,"isSubscribed":false},"ModerationData:moderation_data:364426":{"__typename":"ModerationData","id":"moderation_data:364426","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:364426_1":{"__typename":"Revision","id":"revision:364426_1","lastEditTime":"2019-03-11T12:12:17.753-07:00"},"ForumReplyMessage:message:364457":{"__typename":"ForumReplyMessage","id":"message:364457","conversation":{"__ref":"Conversation:conversation:364426"},"author":{"__ref":"User:user:111382"},"revisionNum":1,"uid":364457,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:SharePoint_General"},"subject":"Re: Wiki/Knowledgebase/Information Sharing","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:364457"},"parent":{"__ref":"ForumTopicMessage:message:364426"},"body":"

Hello Chad West,

 

Good question and one that we are dealing with now. The classic SharePoint wiki solution lacks the modern experience and we are reluctant to use it. The Teams wiki solution works well for smaller teams but not suitable for our intranet users. We are leaning towards a custom wiki solution based on \"out of the box\" modern site pages and web parts.

 

I hope this helps.

 

Norm

","body@stringLength":"968","rawBody":"

Hello ,

 

Good question and one that we are dealing with now. The classic SharePoint wiki solution lacks the modern experience and we are reluctant to use it. The Teams wiki solution works well for smaller teams but not suitable for our intranet users. We are leaning towards a custom wiki solution based on \"out of the box\" modern site pages and web parts.

 

I hope this helps.

 

Norm

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