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SteveRoh's avatar
SteveRoh
Copper Contributor
May 04, 2021

Visio Web Access - Open in Visio --> Error

Hi all, 

Config : SharePoint 2016 On-Premise, Microsoft Office 2016, Visio 2016, Microsoft Edge

 

When clicking on a .vsdx file on my SharePoint library, it open the file with the Visio Web Access in Edge. When I try to open the document in visio clicking on "Open in Visio" button inside Visio Web Access I get the following error : To open this document, your computer must be running a supported version of Microsoft Visio and a browser that supports opening files directly from Visio Web Access

 

If I click "Edit" or "Open in Visio" on the file in the SharePoint library, the file open successfully in Visio.

 

I've tried reparing Visio, no change.

 

Any idea on the problem or where to looks on the detailled error ? I checked ULS logs without success.

 

Thanks a lot !

 

Best regards, 

 

Steve

 

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