Forum Discussion

Copper Contributor

Mar 05, 2018

User Profile Service stuck on stopping in SharePoint 2013

I have problem in sharepoint 2013 The service user profile service is stuck on stopping .. How I can solve it ...please can any one help me User Profile Service Stopping ...

sharepoint server

Zuwaina Al-Riyami

Copper Contributor

Mar 06, 2018

Thanks paulpascha

I try this solution but the status change from stopping to starting and it's stuck again .?

What shall I do

paulpascha

Bronze Contributor

Mar 06, 2018

There can be many reasons why it's stuck. I'd suggest you to check the article below and the references it provides. The articles are written in SP2010 timeframe but still apply for the most part (if not entirely) to SP2013 as well...

https://blogs.technet.microsoft.com/scottstewart/2014/10/30/sharepoint-2013-user-profile-service-stuck-on-starting

Zuwaina Al-Riyami
Copper Contributor
Mar 07, 2018
When I run Stop-SPServiceInstance -Identity I got this error : "job-service-instance-00000" already exists under the parent Microsoft.SharePoint.Administration.SPTimerService named "SPTimerV4"
- Andreas Steiner
  Copper Contributor
  May 03, 2018
  Try the following command:
  stsadm -o provisionservice -action stop -servicetype "Microsoft.Office.Server.Administration.ProfileSynchronizationService, Microsoft.Office.Server.UserProfiles, Version=14.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c" -servicename FIMSynchronizationService
Zuwaina Al-Riyami
Copper Contributor
Mar 07, 2018
I try this solution but still it's stuck on starting both service [ user profile service & User profile synchronization service ]...

I am wondering why this happen to me i did not do any change ..