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sujeetsks's avatar
sujeetsks
Copper Contributor
Apr 16, 2019

SoapServerException error when customizing list form (SPO and SP-onprem) using InfoPath designer

    Symptoms When you click on the “customize InfoPath” option in a Sharepoint list, you receive the following error: SOAP response indicates that an error occurred on the server: Exception of ty...
Infopath
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TimLB's avatar
TimLB
Iron Contributor
Apr 17, 2019

sujeetsks We actually just got done working with MS troubleshooting this.

 

Hopefully it isn't a widespread problem...

Workaround for us was a registry key replacement via GPO.

 

This one - HKEY_CLASSES_ROOT\ms-infopath\shell\open\command.

 

Don't want to post the full workaround because if it seems to be effecting others then it would be a good idea for others to open a incident to give them some metrics to track and prioritize a root cause investigation with a fix.

 

 

 

 

Sujeet Sharma's avatar
Sujeet Sharma
Former Employee
Apr 17, 2019

TimLB 

 

I am in MS InfoPath team. I am aware about the registry changes workaround. But, have not posted it online since, that is envinronment dependent. The registry changes would change based on versions of office and InfoPath. Also, with our overall testing the registry workaround is not consistent across machines. So, these changes are not recommended around now.

  • TimLB's avatar
    TimLB
    Iron Contributor
    Apr 17, 2019

    Sujeet Sharma Ahhh, good to know this then.

    • Sujeet Sharma's avatar
      Sujeet Sharma
      Former Employee
      Apr 25, 2019

      Updated the issue

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