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Pradeep_Y0813's avatar
Pradeep_Y0813
Copper Contributor
Aug 12, 2024

Site Something went wrong

Hello Team,

I recently upgraded a SharePoint 2013 site collection to SharePoint 2016. The database mounted successfully, and the site collection URL and permissions appear intact. However, when attempting to browse the site, users encounter a "Something went wrong" error both inside and outside the server.

The error occurs after entering login credentials. My research suggests that the issue may be due to a missing or problematic web part. Unfortunately, I'm unaware of the custom parts used in the site or who built it.

Could anyone please assist in resolving this issue, particularly in identifying and fixing the problematic web part?

Thank you for your support.

Pradeep

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