Forum Discussion
SharePoint Server 2019 Problem uploading and downloading documents with "form " in file name
goldf35We found the cause so I'm updating in case anyone runs into this obscure problem. We're using a KEMP load balancer and a setting in it was causing this issue. When testing bypassing the load balancer, all was working fine which led us to realize that KEMP was the issue. Our forms are now uploading successfully without the naming restriction. KEMP developers are looking into fixing this.
gjoinerThank you, I tried this but it didn't make a difference. I can upload/download the files as long as I rename it to not have a space after the word "form", it just always fail on any file with "form " in the name. It seems to not properly process the urls built for the link when any of the documents have a pattern of "*form " in the file name. For example, this download link for "Form 111.doc" does not work:
https://surfnetdev.cohb.net/_layouts/15/download.aspx?SourceUrl=%2FFormsTemplates%2FForm%20111%2Edoc
But this link for "Formb 111.doc" does work:
https://surfnetdev.cohb.net/_layouts/15/download.aspx?SourceUrl=%2FFormsTemplates%2FFormb%20111%2Edoc
goldf35We found the cause so I'm updating in case anyone runs into this obscure problem. We're using a KEMP load balancer and a setting in it was causing this issue. When testing bypassing the load balancer, all was working fine which led us to realize that KEMP was the issue. Our forms are now uploading successfully without the naming restriction. KEMP developers are looking into fixing this.