Forum Discussion
khaycock
Jan 29, 2020Copper Contributor
SharePoint Online Sites not showing up in Office 365 desktop apps when saving files
Hello, After doing updates over the weekend, I've noticed that our Sharepoint folders are no longer showing on any Office 365 desktop app. It's logged in but it says no folders to show, when it u...
Pieter365
Feb 19, 2020Copper Contributor
I confirm. About 100 out of 230 users in our tenant aren't seeing the list of recently used SharePoint sites in their desktop apps. Most of them are facing this problem for several months; others just got this behaviour very recently. After the first problem reports, all users were included in the targeted release.group but with no result.
- Pieter365Aug 25, 2020Copper Contributor
bpelinka
I was able to solve this by editing the UPN of the affected users in the AppData file "SitesServiceCache".
More info can be found here: https://www.ibs.com/there-are-no-sites-to-show-right-now-but-there-are/.
Although, the situation was fixed for at least some users after an Office update.
I hope this solves the problem for you.