Forum Discussion

Brass Contributor

Mar 24, 2023

Sharepoint List Sync Issues

We are using Sharepoint Online. Since a few days we are experiencing some sort of Sync Issues in Sharepoint Lists. I don't even know what exactly is syncing, but I have attached a screenshot where ...

Lists

bwijnands

Copper Contributor

Mar 31, 2023

We experience similar issues. Clearing the cash solves the issue one time, but returning to the list a second time the issue occurs again. The issue is consistent on a device: occurs both in Teams and in Edge and for different users. But it's inconsistent across devices: I may have the issue on the Windows laptop at work, while opening the same list on my Mac at home works completely fine.

ganeshsanap

MVP

Mar 31, 2023

bwijnands marek_siatkowski

Check if this Microsoft documentation helps: Common issues syncing Microsoft SharePoint lists offline

If not, raise support ticket with Microsoft directly: Get M365 support - online support

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bwijnands
Copper Contributor
May 22, 2023
ganeshsanap
We've fixed it. it indeed was in the sync policies. Our engineer used this threat to fix it (links to the same sync policy article): SharePoint Caching Problems with Lists - Microsoft Community Hub
- ganeshsanap
  MVP
  May 22, 2023
  bwijnands Great, I am glad you go it working now.
  Please click Mark as Best Response & Like if my post helped you to solve your issue. This will help others to find the correct solution easily. It also closes the item. If the post was useful in other ways, please consider giving it Like.