Forum Discussion
Nabil450
Mar 23, 2021Copper Contributor
SharePoint external sharing doesn't work for new users
Hello, I'm currently facing a problem with external sharing. It works for existing guests but not for new guests anymore. It used to work until last week from what I know. Whatever settings in the...
Andrew Hodges
Mar 23, 2021Bronze Contributor
What external settings do you have on that particular SharePoint site? Just for completeness.
Nabil450
Mar 23, 2021Copper Contributor
Hello Andrew Hodges
Here are the site settings. We have tried "reset to organization-level" with no luck:
If I grant access from the library settings, this is what the external user gets when he clicks the invitation. He is required to create a Microsoft account:
- StephenRiceMar 30, 2021
Microsoft
Hi Nabil450,
Can you check the "Members Can Share" feature for this site? The share dialog is showing that you don't have permission to share the item (hence you are requesting to share). This occurs when you have view permission or when the Members Can Share feature is disabled (you will need to be a site admin and open up the site permissions pane). Hope that helps!
Stephen Rice
Senior Program Manager, OneDrive