Forum Discussion
SharePoint 2019 On Premise not sending Alerts
I have a SharePoint 2019 On Premise single server farm (our dev/test environment) that is sending emails if they are generated by workflows but the out of the box alerts are not working. I can see the alert created and added to the ImmedSubscriptions table but they are just not sending. It happens to all users and all site collections in the farm. I have doing everything in these articles but still cannot get them to work.
https://social.technet.microsoft.com/wiki/contents/articles/13771.sharepoint-troubleshooting-alert-email-does-not-go-out.aspx
https://www.sharepointdiary.com/2012/02/sharepoint-alerts-not-working-troubleshooting-checklist.html#:~:text=SharePoint%20Alert%20Notifications%20Not%20Working%20-%20Checklist%20for,SharePoint%20to%20Send%20Mails%3F%20...%20More%20items...%20
https://docs.microsoft.com/en-us/sharepoint/troubleshoot/sites/no-alert-notifications
Anyone have any other suggestions?
3 Replies
- We finally figured this one out. SharePoint 2019 Outgoing Email settings has a new feature to use TLS Security or not. When we turned this off our alerts started flowing.
- Obrigado David por reportar sua dor e soluciona-lá. Até o momento meus alertas voltaram a funcionar! Abraço.
Thank you David for reporting your pain and solving it. So far my alerts are working again! Hug.
- I have also verified that the Immediate Alerts Timer Job is running however it is taking zero time to run. I have also verified that this same issue occurs in our new Production environment.
