Forum Discussion
David-Haver
Aug 25, 2021Copper Contributor
SharePoint 2019 On Premise not sending Alerts
I have a SharePoint 2019 On Premise single server farm (our dev/test environment) that is sending emails if they are generated by workflows but the out of the box alerts are not working. I can see the alert created and added to the ImmedSubscriptions table but they are just not sending. It happens to all users and all site collections in the farm. I have doing everything in these articles but still cannot get them to work.
SharePoint Alert Notifications Not Working - Checklist for Troubleshooting - SharePoint Diary
Users don't receive SharePoint Online alert notifications - SharePoint | Microsoft Docs
Anyone have any other suggestions?
- David-HaverCopper ContributorWe finally figured this one out. SharePoint 2019 Outgoing Email settings has a new feature to use TLS Security or not. When we turned this off our alerts started flowing.
- BelauReisCopper ContributorObrigado David por reportar sua dor e soluciona-lá. Até o momento meus alertas voltaram a funcionar! Abraço.
Thank you David for reporting your pain and solving it. So far my alerts are working again! Hug.
- David-HaverCopper ContributorI have also verified that the Immediate Alerts Timer Job is running however it is taking zero time to run. I have also verified that this same issue occurs in our new Production environment.