Forum Discussion
SharePoint 2013 User Profile Error
Hi alistair1605 ,
So that means that the on a site collection level you still get the information of the old user?
Then the old user is still cached in the "UserInformationList" of that site.
Go to
<sitecollection>/_layouts/15/people.aspx?MembershipGroupId=0
and remove that user from there.
if the problem is on the other hand that the old UserProfile is still filled with the "old" Information, then go to the "Central Administration" and delete that profile from the "User Information service" first. Then re-sync and let the user login into SharePoint at least once. Then delete the user from all the "UserInformationList"-Lists in all sites.
In general it is not a good idea to "re-use" username/userids. This could lead to huge security problems on some systems. On other systems like SharePoint it leads to much work, as you need to remove many cached informations.
Best Regards,
Sven