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Beat Grüring's avatar
Beat Grüring
Brass Contributor
Apr 17, 2019
Solved

Megamenu switches back to cascading on a hub site

Is anyone else also having troubles with their megamenu?   The menu on our hubsite frequently switches back to the cascading style. I can change the look back again to megamenu.  But after some h...
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  • Ann_M's avatar
    Ann_M
    Apr 29, 2019

    On 26 April 2019, Microsoft responded to my service request and told me that this was fixed.:

    "The product group has made a change on the backend and would like to see if this resolved the issue."

     

    On Friday and today, my menu correctly displays in Megamenu mode. They would like to close the ticket. Has this been resolved for everyone else? @Beat Grüring @ErikJD @James Fitch 

Ann_M's avatar
Ann_M
Brass Contributor
Apr 19, 2019

Beat Grüring ErikJD 

The first time the hub menu switched back to cascading from megamenu, it happened "by itself." In other words, we have no idea what triggered it. Was this the case for you, as well?

 

We changed it to "megamenu" (with witnesses) and the menu did indeed change to that style. The next day, it was back to cascading.

 

I am opening a ticket with Microsoft and encourage you to do the same.

ErikJD's avatar
ErikJD
Copper Contributor
Apr 19, 2019

Ann_M Opened a case yesterday. This is the second time it's happened to us. Good to see we're not alone as [hopefully] Microsoft will correlate our issues & ID the offending code...

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