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Christopher Sheehan's avatar
Christopher Sheehan
Copper Contributor
Sep 05, 2018

Opening documents in Word 2007

We currently have a SharePoint 2010 environment and many users have been trying to open Word documents using their desktop version of Word 2007. They are getting the message "To open this document, your computer must be running a supported version of Microsoft Word and a browser that supports opening files directly from the office web apps." This happens with both .doc and .docx files. The main reason for opening the documents in the desktop application is for using tracked changes and using the web app will not suffice. 

 

Any suggestions? I'm think it's because they are using Office 2007 and need to upgrade. Any input is appreciated.

2010

1 Reply

  • Matt Weston's avatar
    Matt Weston
    Iron Contributor
    Sep 05, 2018

    Hi Christopher Sheehan

     

    I'm casting my mind right back here, but I don't recall any major issues when using SharePoint 2010 and Office 2007 together. What browser are you using? I've seen that message mostly when using anything other than Internet Explorer due to the ActiveX components.

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