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Daniel Westerdale's avatar
Daniel Westerdale
Iron Contributor
Mar 01, 2018
Solved

New-SPWOPIBinding : Sorry, we have encountered an error and New-SPWOPIBinding has failed.

  Hi   This is a tale of 2: Office Online Servers . Both Both Patched with November 2017 PU Both single instance OOS farms created with a self-cert using the same PS script Both working...
2016
sharepoint server
  • Trevor Seward's avatar
    Trevor Seward
    Mar 02, 2018
    Have you added the cert to both the trusted root store in the certificates mmc as well as a trusted root in SharePoint central admin?
Daniel Westerdale's avatar
Daniel Westerdale
Iron Contributor
Mar 02, 2018

All

 

I suspect this might be my issue.  Is there a time problem as it is out of sync between the two servers? Trevor Seward

 

  • ameysm's avatar
    ameysm
    Copper Contributor
    Jul 17, 2022

    Worked like a charm all the time "time was the issue" Daniel Westerdale 

  • Trevor Seward's avatar
    Trevor Seward
    MVP
    Mar 03, 2018
    Generally a time sync issue can lead to problems with the validity time of the cert which would prevent communication.

    But a time sync issue is significant for domain-joined clients and... well, lots of services. Fix that first via w32tm.
  • mikeleemsft's avatar
    mikeleemsft
    Icon for Microsoft rankMicrosoft
    Mar 02, 2018

    I think you are on to something there.


    You can always enable CAPI2 logging for a detailed error (and what Trevor said) :) .

     

    -Mike

    • Daniel Westerdale's avatar
      Daniel Westerdale
      Iron Contributor
      Mar 05, 2018

      Mike, what is CAP12 logging btw ?

      I did manage to locate the (hidden) ULS log dir in the end after a number of system prompts .....
      C:\ProgramData\Microsoft\OfficeWebApps\Data\Logs\ULS

  • Trevor Seward's avatar
    Trevor Seward
    MVP
    Mar 02, 2018
    Have you added the cert to both the trusted root store in the certificates mmc as well as a trusted root in SharePoint central admin?
    • Daniel Westerdale's avatar
      Daniel Westerdale
      Iron Contributor
      Mar 05, 2018

      Hi

       

      This morning. I imported an internal cert created by one of my colleagues and recreated the SPWopi farm then attempted to the SPWOPIBinding command:

       

      New-SPWOPIBinding -ServerName OOS1.mydomain.com

      - No success ;-(

       

       

       

      Next I imported the cert in the trusted root store as you suggested and immediately, I was able to create a SPWOPI binding.  I repeat the same steps for the other OOS instance.

       

      Once thing we noticed is the additional step of importing the same cert on OOS into the Trusted Root Certificate Authorities on OOS instance.

       

      Thanks for you excellent advice.