Forum Discussion
Deleting files
We just started using sharepoint recently. There are files I need to delete, but when I delete them they come right back. Our administrator checked and made sure I was set up so I could delete. It...
Hi Shs1201, Kelly,
That definitely looks like lack of permissions.
Unfortunately you cannot drag items from within a document library to the Recycle bin from within the SharePoint web site.
Do you see the "New" button which allows you to create a new folder or file? This helps us to determine if you have Edit permissions.
This behavior can also occur when, for example, a retention label has been applied to the documents.
JoostvdLinden Looks like it. Guess I will check again with our Admin to make sure she has me set up correctly. How do I check to see if a retention label has been applied? Kelly
- Okay so the permissions seem to be OK.
So what if you delete a file from there, does it show a descriptive error message.
You would be able to see if a retention label is applied by selecting a file and opening the information pane:
https://support.microsoft.com/en-us/office/view-and-edit-information-about-a-file-folder-or-link-in-a-document-library-1ffa10e8-3169-4f79-8b2e-6ed2e1246f6f
A column name Retention Label should be shown if this is applied. But apart from that there could be more things causing this issue. Keep me posted.- When I try to delete the file a box pops up that says.
"Deleting an online-only file permanently removes it from your PC without sending it to the Recycle Bin. Are you sure you want to continue?"
So it deletes but it comes right back