Forum Discussion
content type hub url - SPO admin but "waiting for access permission"
I work across multiple organisations and tenancies. I've had this crop-up in a few tenancies recently. It looks like there's been a change in the way Microsoft interprets the assigned admin roles.
In orgs where it doesn't work the access has been assigned 'SharePoint admin' role, but is not in the CTHub site-collection admins
When I check tenancies where it is still working, I can see that the site-collections admins has both:
- Company Administration (special role)
- SharePoint Service Administrator (special role)
and checking my access rights on the ContentTypeHub I can still access shows I'm listed as site-collection admin.
I'm still investigating, but its looking suspiciously like its a symptom of the fiddling Microsoft has recently done with the admin roles 😞
The 'hanging-screen with no details in the Content Type Gallery UI:
is a symptom of your access-rights being denied - this is because this UI is just skin over the old ContentType Hub site page.
If you are still experiencing the issue raise a ticket with Microsoft Support on your tenant - links via admin portal.
- mescwbifFeb 08, 2021Brass Contributor
DuncanH910 thanks for your time. We've an A1 plan, hence the support is free - best effort and after creating a case and working with them the solution found was to have me added to company admins group and use only the built-in contenttypehub site collection to publish content types to other collections. No solution was found to publish types from another additional site hub, which makes null all MS online documentation regarding this possibility (it's even stated that one could create up to 2000 hub sites...). It's a pity since we were evaluating SPO as an option to manage our documents and we need a way to segregate content type creation among different teams. That said, we were forced to discarded SPO as a viable solution and go with some other solution, probably SpaceDoc. Unfortunately.
- Alex GroverMar 10, 2022Copper Contributor
mescwbif I'm about a year late here but I've just had the same issue and found your post.
As you are a SharePoint admin you can navigate to the following URL and give yourself access
I tried all sorts of things but this seems the easiest.
P.S I found it on this blog seems to have been a problem since 2014! - Thanks Jasper
- Scarif_KristophMar 19, 2023Copper ContributorBrilliant! This worked perfectly.