Forum Discussion
Robert Woods
May 27, 2025Steel Contributor
Backend team says they cant sync pictures anymore...
We have the ability for users to upload their own photos turned off because we have a professional photographer that takes all of our pics for the suite. Every year I open a ticket to have our pictur...
Gimbroel
Jun 05, 2025Iron Contributor
Call or email the company's IT support team, detailing the problem and providing records of previous successful synchronizations.
Ask them to check if any system updates or changes have affected the synchronization function and request them to perform the synchronization manually.