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Kun Yu's avatar
Kun Yu
Copper Contributor
Sep 07, 2018

（Please help!!) SharePoint 2016 Products Configuration Wizard Installation Error

Hi,  I have 2 virtual machine servers(windows 2016) created by Hyper-V, we are trying to use those two server to set up sharepoint 2016 and Sql 2016 separately. Everything is fine when I ins...
Error
Installation
SharePoint Server 2016
Kun Yu's avatar
Kun Yu
Copper Contributor
Sep 07, 2018

Thanks Steve!

Here is the detail error message in the log file, and that user account is a local administrator.

I wonder if that user account needs domain administrator permission?  The account I am using now is just a domain user. When I use this account to create sql database, it won't let me go through and shows that RPC server is unavailable. So I set up sql using the local server account , and add this domain user to sql users (chris*******) and give it all permissions. I'm not sure that's where it all started. Because I saw a blog it said I need to use a DOMAIN\Administrator account to manage a SQL Server and Sharepoint Server. But on Microsoft official website it only require that is a domain user.

 

Best!

Kun Yu 

spucelik's avatar
spucelik
Icon for Microsoft rankMicrosoft
Sep 07, 2018

The account doesn't need to be a domain admin, but it does need the ability to connect to SQL.  Are you able to login to SQL Management studio and go through the motions of creating a database?  If not then you're account doesn't have the right permissions.  They must have db_creator at a minimum.  

  • Kun Yu's avatar
    Kun Yu
    Copper Contributor
    Sep 07, 2018

    Oh, probably this is the root cause.

    I appreciate! Steve 

    I'll try it again follow by this way. Can I get back to you if I have any more problems?

    • spucelik's avatar
      spucelik
      Icon for Microsoft rankMicrosoft
      Sep 07, 2018

      Yes...please keep the thread open if you need assistance.

      • Kun Yu's avatar
        Kun Yu
        Copper Contributor
        Sep 10, 2018

        Hi Steve,

        I am trying to create the database in Microsoft Sql 2016 by using this domain user( Houston\Ch******)

        But it give me the error message "RPC server is unavailable".Then, I search this error message in google and there is no effective solution. Do you know the reason of this problem?

         

        Best

        Kun Yu

    • Rishi Gupta's avatar
      Rishi Gupta
      Brass Contributor
      Sep 07, 2018

      The installation is trying to create a configuration database. The account which is used for installation should have db_creator permissions on the SQL. Can you validate if the user who is trying to perform installation has db_creator access to the SQL?

      • Kun Yu's avatar
        Kun Yu
        Copper Contributor
        Sep 10, 2018

        Thanks, now I am trying to re-create a database though domain account.

        But it still gives me the error message" RPC server is unavailable"

        I have no idea about this issue

         

        Best 

        Kun Yu

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