Forum Discussion
sumo83
Sep 16, 2024Iron Contributor
Sensitivity Labels not working as expected
Hi experts, I've been playing with sensitivity labels recently and I'm in testing phase currently having few ppl testing it for me before I officially deploy to all. However, it looks like there ...
Gudjon_Vidar
Copper Contributor
I had some problems with Rights Management and encryption on "Highly confidential", perhaps that is the issue ?
sumo83
Oct 07, 2024Iron Contributor
Hi...
been testing my labels that place an encryption to the documents (confidential data) and wondering whether you had to face the same issue?
When I share "confidential" labelled document to external user with google workplace, they are not able to open the document at all. Emails work fine via OTP, but documents not. From what I've read on MS sites, this is a known limitation as the app opening encrypted document needs to be able to work with them - which google docs apparently does not.
I am looking for some advice on how to deal with these situations....
been testing my labels that place an encryption to the documents (confidential data) and wondering whether you had to face the same issue?
When I share "confidential" labelled document to external user with google workplace, they are not able to open the document at all. Emails work fine via OTP, but documents not. From what I've read on MS sites, this is a known limitation as the app opening encrypted document needs to be able to work with them - which google docs apparently does not.
I am looking for some advice on how to deal with these situations....