Forum Discussion
PowerPoint cannot be saved when Policy makes a sensitivity label compulsory
We are applying a sensitivity label to a PPT files.
The policy requires a use HAS TO apply a label to their document or emails.
When finishing drafting a Power Point file and quite Power Point, it will keep infinitely asking you to save. And... you cannot close Power Point App unless kill it in Task Manager. But when checking the label in AIP Unified Labeling client, it shows the label was correctly applied.
As long the label is not compulsory in Policy, PPT works fines.
To be fair, we test two Labels in one Policy, and it is not the problem from Label.
Most likely it is related the mac script bug associated with PowerPoint App.
Any hint?
- Can confirm my company has the exact same issue. I hope this gets fixed before more of my users realize this problem. Luckily I'm still in pilot phase of > 100, but I'm supposed to turn this on for all 40K+ users by EOY.
This is pretty new that this started to happen, so I believe this might be linked to the last Office ProPlus update which coincidentally broke our existing labeling/classification system.
- Just to update. Microsoft AIP engineering team confirm this is a bug in Power Point working with Unified Label client.
Had a feeling that it was going to be a bug. Good that MS are aware of it. Thanks for feeding this back.
- Unfortunately, Microsoft AIP engineering team could not advise ETA to fix this. and asked to not enable mandatory label as a work-around. I am keen to know how other people could accept this work around. It might be a significant risk in some business if label is not mandatory. What a shame!
Hi, is this happening on other Office Applications or just PowerPoint please? Also, does this happen on only one PC or multiple?
- Hi Peter,
As methioned in meesage above, it only happend on Power Point App. It works fine on Word and Excel.
We tested two computers. Both have this issue.Hmm, that is odd then. Have you checked out this page to see if you are matching any of the known issues - https://docs.microsoft.com/en-us/azure/information-protection/known-issues#aip-known-issues-in-office-applications
Also, are you using the classic or the Unified labelling client?
